According to Rapport and Workspace Analyst Lily Bernheimer, how organisations adapt to a new generation of workers, and how you can utilise these insights to future-proof your office workspace and design will be crucial in 2020.
What impact will technology and cloud-based services have on the future office?
Technological innovation is transforming our working spaces, hours, and practices at an unprecedented rate of change. As the technology for communication, collaboration, and organisation improve, flexible and distributed working will continue to grow. But these trends are countered by the need to have high-quality spaces for face-to-face interaction when workers do come together.
Not only will these technologies have an impact on greater productivity, but the immediate and future effect of a new generation of workers vs the need for less traditional office space is a factor all businesses need to consider.
What trends or shifts do you predict with the new generation of employees?
These overall trends appear to be even more salient with the younger generation of workers. Millennials are more “fickle” (or flexible!) in their careers, quickly moving on to new opportunities if their high expectations for jobs and workplaces are not met.
International research has found that 56% of Millennials, especially those in the UK and US, preferred flexible working arrangements. Younger workers tend to want to find a job that is an expression of their identity. A workspace that allows them to express their identity is a big part of this.
It is also important to consider the ageing population of workers. As the age of retirement increases, businesses need to be able to cater to both a new generation of workers and older workers.
Getting the balance right isn’t as difficult as it sounds; as many parallels and considerations of office design and office space can affect people of all ages equally.
Jeremy Myerson makes some valuable points in an article about ageing workers in The Guardian here.
What’s a Time and Space Utilisation study? How can it benefit businesses in the future direction of their workspace design and employee wellbeing?
A Time and Space Utilisation Study is a systematic assessment of how a workspace is used over a normal working week. Quantitative methods such as behaviour mapping and decibel measurement are combined with qualitative data to present a picture of how fully your businesses space is being utilised, and how well it is meeting individual and team working needs. Different organisations need different workspace “tools” to work at their best—a utilisation study reveals how well a workspace is performing. It identifies areas that can be made better use of, for example;
*How many hours a week are workers in the office?
*How much space is needed for different functions and teams?
*Will technological advancements reduce the need for extensive office space?
These crucial insights transform an office move or fit-out into a valuable opportunity to make the workspace support organisational performance and employee well-being.
We work closely with businesses to identify these needs based on the businesses future direction and advice best practices based on the analysis.
Working closely with Rapport’s services in this way can help make long-term financial savings and the longevity of any design or relocation of a business.
Come and speak to us about your workspace project on 01252 712590 or email@example.com
The data from this article comes via the Tomorrow’s Home: Social Trends Report written and researched by Lily, in consultation with Robert Adam, Hugh Peter, ADAM Urbanism, Kurt Mueller, Grainger.
Moving offices is a significant investment for any business, and we are proud to have worked on some incredible projects over the years across a variety of sectors including; media, banking, finance and technology with a strong portfolio of projects for housing associations.
Throughout our time in the industry, we have built many strong relationships with our clients. And at the core of our business is Rapport. We believe it is a crucial component to the successful outcome of a project, from a clear brief.
In particular, Rapport was integral to two for Shepherds Bush Housing Group (SBHG) including SBHG HQ and SBHG Craft Court. We sat down with David Blackburn, to talk through his time at SBHG on the projects and to understand the learnings and effectiveness of both projects. David, as Director of Business Support, was key to the success of the project supporting internal communication between staff, management and the delivery team.
Your office accommodation is one of your most valuable assets. Over the life of your tenure, you need to ensure you manage the space in a way that is responsive, affordable, sustainable and safe; leveraging the floor plan as a tool to support organisational culture and assist in the delivery of ever more efficient and effective services.
Rapport’ has recently been commissioned to manage and develop design options for Verisk Analytics at their Fleet office in Hampshire.
As a leading source of insurance data information, our team will provide an objective review of Verisk’s current space and work practices in addition to designing a new floor to accommodate new ways of working to improve internal communication and ensure further growth and development.
Actions to date:
Size: 7.620 sq ft across two floors
Location: Fleet, Hampshire
Services: Design, Management & Cost Consultancy
A recent report reveals 83% of technology experts believe they should play a key role in how the built environment operates.
The report ‘Future proof real estate: is the property sector ready for the 2020’s’ conducted by Osborne Clarke and FTI consulting researched 500 technology experts for the report which focuses emerging tech trends.
The most significant advice from the report looks at the need for property companies to be ready and ‘act quickly’ with tech trends for wide-scale adoption by 2021.
Savannah de Savary, from ‘Built-ID,’ the digital platform for those who want to discover who and what the best agents of change in the built environment explains:
“The single, greatest impact that technology giants such as Apple, Google and Facebook are having on the built environment – both in terms of how they are shaping their workspace and local communities and their recent move into creating digital cities – is that property companies are realising that they need to up their game.”
De Savary raises the “Amazon effect” on Seattle as a prime example. The tech company’s headquarters which operations in Seattle have been credited with adding $38 billion to the city’s economy, with a commensurate impact on real estate values and employment
In the UK, she sees brands such as Google at King’s Cross, Snap at Fitzrovia and Twitter in Soho as perpetrators of “real estate ripple effect.”
“Landlords are bending over backwards to woo tech companies and moreover, looking for ways to replicate their approach to real estate. They have observed how these companies approach workspace design and spread their influence into place making, using music, art and culture to attract the best and create destinations.”
De Savary also believes that tech companies are influencing building design and sustainability Her reference point on this is Bloomberg’s new European HQ in London has just been voted the world’s most sustainable office building with a plethora of innovative operational, power, lighting, water and ventilation systems.
“Founder Michael Bloomberg was very much the visionary for this, working in partnership with architect Norman Foster, and the result is a shining beacon for other companies and city planners to try and emulate.”
De Savary hopes that the symbiotic relationship between the worlds of technology and property continues to flourish.
“Technology is now shaping every aspect of our world for the better, and the same applies to the built environment!”
PropTech UK – UKPA represents and assists companies and individuals who are active in the UK’s PropTech sector, promoting engagement between technology business and the property industry.
To read and download the full report, click here.
Women’s Pioneer Housing is London’s largest provider of low cost rented homes to women and women-headed households who are increasingly priced out of London’s housing market. Managing over 1000 homes in Kensington & Chelsea, Hammersmith & Fulham, Westminster, Wandsworth, Ealing, Harrow and Hillingdon they are today one of the few social housing landlords still building new homes in central London. Over the next 4 years, their current site in Wood Lane W12 will be demolished and redeveloped to provide further residential units alongside a new HQ office.
Our team at Rapport are proud to be part of this process and will work with the organisation to manage the detailed solutions’ dialogue phase of the procurement. This will involve identifying workspace needs, evaluating design proposals and commenting on how they might be improved. A temporary relocation for the duration of the construction period will be put in place. Our team will continue to support Women’s Pioneer through each phase of the development to ensure that the new office accommodation delivers their organisational requirements for the future.
Actions to date: Workplace Analysis & Scheme Development
Location: Wood Lane, London W12
Services: Workspace consultancy
Rapport continues to provide professional and innovative construction consultancy services for an increasing range of clients and their projects, in both the public and private sectors. With a history of working with Housing Associations, we have previously delivered projects for Shepherd’s Bush Housing Association, Rosebery Housing and currently, in the middle of a project for Thrive Housing.
Additionally, as lead consultants, we have advised procurement options to other associations considering relocation and refurbishment projects.